Return & Refund Policy

Last updated September 20, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy. 

RETURNS 

All returns must be postmarked within twenty (20) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS 

To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address: 

The Teahouse

Attn: Returns

944 E PALACE AVE

SANTA FE, NM 87501

United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note 

• The Teahouse is not responsible for the return shipping costs for returns based on personal preference or non-quality-related issues.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

(505) 992-0972